California American Water Urges Customers to Protect Themselves from People Posing as Utility Workers

CORONADO, Calif., Nov 10, 2010 (BUSINESS WIRE) — California American Water is reminding customers to check for identification before allowing utility workers onto their property or into their home.

Normal operations do not require our employees or contractors to enter customers’ homes or backyards unannounced unless the customer has contacted the company for a specific service issue or has a water main or service line running through their backyard. Residents should never allow access to individuals who are unable to produce proper company identification.

“We are committed to the safety and well-being of our customers as well as our employees,” said company president Rob MacLean. “Accordingly, we are reminding residents to follow a few simple steps we’ve provided for them to ensure that only authorized employees are granted access to their property.”

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